Allergens & Ingredients

Q: Are any of your products vegan?
A: Yes! Our Just Sea Salt microwave popcorn, Maple Kettle Corn, Pop at Home Kernels, Deli Rye Style Rods, Classic Sea Salt Twists, Classic Sea Salt Sticks, Peanut Butter filled Nuggets, and Dark Chocolate’y Peanut filled Nuggets are all vegan

Q: What allergens have risk for cross contamination in your pretzels?
A: We produce our pretzels in multiple locations around the country. Depending on the bag you purchase, the facility they were manufactured in may have peanuts, wheat, and/ or soy. Please read the allergen statement on the back of the bag for accurate information regarding allergens.

Q: What allergens have risk for cross contamination in your popcorn?
A: Our popcorn is manufactured in a facility on shared equipment with dairy, wheat, soy, tree nut, fish, egg, and peanut products.

Q: where is your xanthan gum derived from?
A: Our xanthan gum is made through the fermentation of non-GMO soy flour and sugar. In fermentation the soy is completely eaten up, leaving us with a gluten free, soy free binder that helps make our pretzel dough workable. Read more about our ingredients here!

Q: How do you ensure your products are Gluten Free?
A: We test all of our snacks for gluten with an independent third party lab. They have always tested less than 10 parts per million (ppm)/undetected.

The shared equipment referred to on our packaging is one machine that is run in a facility rated at SQF level 3. This means they follow incredibly stringent food safety practices. These practices include thorough cleaning and regular testing.

The shared equipment statement we make is a voluntary statement. We state all potential allergens because we feel that’ss the right thing to do. Many products that are gluten free and/or gluten free certified use shared equipment but do not state it.

The FDA requires products to contain less than 20 ppm to claim “Gluten Free” on a label. The NFGA (National Foundation for Celiac Awareness) requires 10 ppm to consider a product “Gluten Free”.

Packaging

Q: Are your boxes/ bags recyclable?
A: Yes! Our popcorn boxes are recyclable and the Pure Pop Bags are compostable. Even traditionally non-recyclable items (I’m looking at you cellophane) including the ingredient pouches and pretzel bags can be recycled through our partnership with TerraCycle! Just visit their website here to request your bag!

Collaborations/ social inquiries

Q: How do I get in touch for social media collaborations?
A: Email quinncrew@quinnsnacks.com or submit a contact form to inquire about collaborations!

Wholesale Inquiries

Q: Do you give discounts for bulk (wholesale) purchases?
A: We have transitioned all of our online sales to Amazon, where we regularly run discounts. Sign up for our newsletter to hear about them!

Q: I own a store and would like to sell Quinn’s products, how can I do that?
A: We no longer ship to customers directly from our offices, so wholesale product can be acquired through our national distributors, UNFI or KeHe. Please email [email protected] to inquire more!

Product Inquiries

Q: Do you sell just the seasoning separate from the kernels?
A: If you’re like a lot of us and can’t get enough of our popcorn flavorings, you probably want to know if you can get a big bag of butter powder to spoon over EVERYTHING. Unfortunately, we don’t sell the seasoning separate from the popcorn at the moment. But, this is something we get asked about all the time, hence being on the FAQ page, so know that we are working on it!

Popping Inquiries

Q: What is a good pop time?
A: All microwaves are not created equal. I know, sad. If they were all the same, it would be easy to say just pop it in for 2:17 and you’ll get a perfectly popped bag every time! But that’s not the case. I recommend putting it in the microwave for 3 minutes (DON’T USE THE POPCORN SETTING, I REPEAT DO NOT USE THE POPCORN SETTING) and standing close by to listen and watch. When the pops start to slow down (only one pop at a time) take it out immediately. Write down the time and use that in the future!

Note: if you’re popping it in a microwave that you just used to heat up something else, this time will likely be shorter than if you’re using your microwave after it’s been resting for a few hours.

Q: I can never get enough kernels to pop without burning, why?
A: You might have one of those fancy shmancy convection microwave ovens. Great for potatoes, not so great for popcorn. Try the following trick to get a better pop next time:

Place the popcorn bag on top of an upside down plate inside of the microwave. I know it sounds strange, but this lifts the bag off the bottom of the microwave and greatly improves popping.

A quick note; the kernels you tried to pop in the microwave have now lost all of their moisture and will no longer pop. You need to start with a fresh bag.

Now, the reason why our popcorn doesn’t get along with some microwaves. Other microwave popcorn bags contain a patch of metalized plastic foil called susceptor. In some cases it helps popping, but we just don’t feel good about very hot plastic next to our food. Removing the susceptor was a tradeoff, but it was the only way for us.

If you are still not getting good popping you can always move to the stovetop. It’ss not as convenient, but it works every time! Stovetop instructions can be found here www.quinnsnacks.com/stovetop

Q: It’s taking forever for my popcorn to pop and once all the kernels finally pop, many are burned 🙁
A: It sounds like your microwave might not be a good match for Quinn Popcorn. Typically smaller and/or older microwaves don’st do as good of a job of popping as newer and higher power units. If it is taking more than 3 minutes, chances are your microwave and our popcorn just don’st get along. It’ss not common, but it does happen. In this case it will be tricky to get a good yield without burning.

That said, here are a few tips to get the best result possible:

  • Do it all in one go. Good popping is all about momentum, and stopping and starting will dry out your kernels, making them unpoppable.
  • Don’st use your microwave’s “popcorn” button. Some of them work well, but others leave you with too many duds.
  • Placing the bag inside the microwave on top of an upside down microwaveable plate improves popping in some microwaves, especially combination microwave/convection ovens.
  • Once you get a good pop write the time down on the box tab so you don’st have to do the careful listening routine again!

Now, the reason why our popcorn doesn’t get along with some microwaves. Other microwave popcorn bags contain a patch of metalized plastic foil called a susceptor. In some cases it helps popping, but we just don’t feel good about very hot plastic next to our food. Removing the susceptor was a tradeoff, but it was the only way for us.

If you are still not getting good popping you can always move to the stovetop. It’ss not as convenient, but it works every time! A quick note; the kernels you tried to pop in the microwave have now lost all of their moisture and will no longer pop. You need to start with a fresh bag. Stovetop instructions can be found here www.quinnsnacks.com/stovetop

Q: My bag didn’t pop at all, what happened?
A: Oh no! There’s a couple things that could’ve happened. The bag may have become caught on the edge of the microwave and stopped turning. That causes all sorts of poor popping and burning issues. The other possibility is that the bag had a small hole or open seam. This allows steam to escape and thus the bag does not puff up the way it should.

If one of these things happened, please use our Contact Form to send us the Batch and Best-By information. This will greatly assist us ensuring this does not happen again!

Q: My popcorn is so bland! Why?
A: Did you empty out the box and use the separate flavor packets? Ah, light bulb ding! We don’t microwave the oil and/ or butter to maintain the integrity of the oils and not damage them. This yields a more flavorful, cleaner bag of popcorn. You also get to add as much or as little flavor as you want! Just remember to shake it up between adding the oil and the powder.

Purchasing Inquiries

Q: How do I purchase your product if I live in Canada/ outside the US?
A: First, we are so happy you’ve heard of Quinn internationally! Right now we don’t ship product outside the US but keep an eye out!

Q: Where can I buy Quinn Snacks?
A: You can purchase all of our products on Amazon here, or if you’d rather brave the crowds and go to the grocery store, check out our store locator for an up to date map!

Note: our Microwave Popcorn is available at Target stores nationwide and our pretzels are available at Whole Foods Markets nationwide, yay!